Guidelines and Procedures

Prior Accreditation of New Study Programmes

Assessment/Accreditation of Study Programmes in Operation

Audit of Internal Systems of Quality Assurance

Regulations

Open Regulations

Institutional Assessment Guidelines

The proposal for the Institutional Assessment Guidelines, document that will guide the assessment procedure, has been made available. The proposed Guidelines can be consulted on the link below. The public consultation period will run until September 30, 2022.

Customer Service Management

Higher Educational Institution:

Ipam - Instituto Português De Administração De Marketing De Lisboa

Unit (faculty, school, institute, ):

Ipam - Instituto Português De Administração De Marketing De Lisboa

Process Number:

CEF/0910/19527

Degree:

Master

ECTS:

120.0

Decision:

Accredited - Discontinued in May 2012

Publication Date:

13-12-2011

Logótipo ENQA

A3ES is a full member of the European Association for Quality Assurance in Higher Education

Logótipo EQAR

A3ES is listed in the European Quality Assurance Register for Higher Education

Logótipo CIQG

A3ES is a member of CHEA International Quality Group

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